Patient rights
- Receive information about health, available services and care options.
- Take part in decisions about care and give consent as provided by law.
- Be treated with dignity and without discrimination, with privacy and personal data kept confidential.
- Raise questions, suggestions or complaints and receive a response.
During a stay
- Ask the care team to explain treatment, rules and services covered by the agreement.
- Tell the team about relevant changes in health and any treatments being followed.
- Follow the conduct, visiting and shared-space rules communicated by staff.
- Ask the centre directly about specific conditions, including visits or paid services.